Frequently Asked Questions

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Q: How soon can I expect delivery after placing my order?

A: Every mini excavator shown on our site is physically in stock and ready to go from one of our East Coast depots. These aren’t pre-orders or overseas units—they’re available right now. Most Massachusetts deliveries are completed within roughly 48 hours, depending on scheduling and location.

Q: How quickly can I get replacement parts if needed?

A: Our mini excavators are built for durability and easy upkeep. Parts are simple to source, and most requests are fulfilled within about 10 days. Because the designs are straightforward, downtime for Massachusetts owners stays minimal.

Q: Can I see a machine in person before buying?

A: Yes, you can. While ECE operates from nearby East Coast depots rather than a traditional storefront, we do welcome in-person visits by appointment. Reach out to schedule a walkthrough and see the available mini excavators up close before you decide.

Q: What payment methods do you accept?

A: We accept cash, cashier’s checks, wire transfers, and all major credit cards. For buyers across Massachusetts, we also offer straightforward financing programs for both business and personal use.

Q: Is a warranty included with the purchase?

A: Absolutely. Every mini excavator comes with a full 1-year warranty unless otherwise noted, giving Massachusetts buyers confidence that their machine is fully backed from day one.